From Reporting Delays to Team Independence
From Reporting Delays to Team Independence
- Context: National home-care provider with 1,100 carers delivering maternity, domestic, and nursing services across independent regional teams.
- Challenge: SAP Business Objects trapped teams in static Excel export delays, making timely reporting impossible for autonomous care operations.
- Solution: All Your BI replaced rigid reporting with dynamic Power BI dashboards enabling real-time insights across all care segments and regions.
- Result: Independent teams gained complete reporting autonomy while unified KPI visibility supported strategic decisions during COVID-19 challenges.
- Impact: From reporting bottlenecks to team empowerment—every care segment now controls their own strategic insights and capacity planning.
RST Zorgverleners operates as a national home-care network serving patients through 1,100 dedicated carers across multiple independent teams. They provide essential maternity care, domestic assistance, and specialized nursing services directly in patients' homes, managing complex capacity planning across regions while maintaining the highest care quality standards under increasing healthcare system pressures.
Challenge
Independent care teams were trapped by SAP Business Objects limitations that generated only static Excel reports from scattered data sources. The time-intensive preparation process made it impossible for autonomous teams to deliver timely reports, creating bottlenecks that prevented strategic capacity planning and budget forecasting. Without real-time insights, teams couldn't respond quickly to changing care demands or optimize their resource allocation effectively across different care segments.
Interview
Solution
All Your BI liberated RST's teams with comprehensive Power BI dashboards that transformed static exports into dynamic, real-time insights. We created specialized reporting for hours analysis, KPI monitoring per segment, maternity care capacity planning, and efficacy tracking that balances care quality with optimal rates, giving every organizational level access to the same unified metrics while enabling independent team management.
Team
Execution
Our team delivered integrated dashboards serving financial controllers, board members, and team managers with role-specific insights. We built hours analysis enabling accurate budget forecasting, complete KPI visibility across productivity and training costs, maternity care capacity planning with 7-8 month forecasting, and efficacy reporting that identifies outliers while monitoring insurer agreements. During COVID-19, the platform provided daily monitoring of sickness absence and care hour impacts, making the entire organization more agile and responsive to unprecedented challenges.
Client
RST Zorgverleners, national home-care organization with 1,100 carers providing maternity care, domestic help, and specialized nursing services across multiple independent regional teams.
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